We understand the primary concern of any manager investing in new technology: "Will my team use it?" Our entire training philosophy is built to answer that question with a confident "Yes."
We focus on the "What's In It For Me?" (WIIFM) for every user. We show your Chief Engineer how the system makes his maintenance planning simpler. We show your procurement team how it eliminates hours of manual work. When users see the software as a tool that helps them, adoption follows naturally.
Training isn't something that just happens at go-live. With crew changes and system updates, learning must be continuous. We provide a complete learning ecosystem that supports your team throughout your entire partnership with PRIME Marine.
We know that a "one-size-fits-all" training plan doesn't work for a diverse, global workforce. We use a blended approach, combining different methods to deliver the most effective learning experience.
A Master doesn't use the software the same way a procurement assistant does. Our curriculum is 100% role-based. We train each user only on the modules and functions relevant to their specific job, making the training faster, more relevant, and more effective.
During the implementation phase, our expert trainers can conduct hands-on sessions either onsite at your offices or onboard your vessels. We also provide live, instructor-led remote training sessions, offering a flexible and cost-effective way to train your global teams.
Our online learning portal, the PRIME Marine Academy, is available 24/7. It contains a library of short video tutorials, how-to guides, and best practice articles. This is the perfect tool for new crew members to get up to speed or for existing users to refresh their knowledge on a specific feature.
To ensure long-term, self-sufficient success, we can implement a "Train-the-Trainer" program. We provide intensive training to key "super-users" within your organization, equipping them to become the go-to experts and first line of support for their colleagues.
Our program is specifically designed to solve the toughest training challenges in the maritime industry.
Our Solution: The PRIME Marine Academy is the perfect answer. A new crew member can log in and complete the required, role-based e-learning modules as part of their onboard familiarization, ensuring they are competent on the system without requiring a new visit from a trainer.
Our Solution: Our role-based curriculum ensures no one is overwhelmed. A deck rating might only need a 30-minute course on submitting safety observations, while a Technical Superintendent receives in-depth training on the entire PMS, procurement, and budgeting workflow.
Our Solution: We use a "Learn, Do, Confirm" model. After a training module, users are given practical exercises to complete in a training environment. Our e-learning modules include short quizzes to confirm comprehension, ensuring knowledge is truly retained.
Adopting new software is a change management process. Our team doesn't just train; we act as your partners in this process. We help you communicate the benefits, manage expectations, and guide your team smoothly from the old way of working to the new.