The Challenge:The Critical Gap Between "What to Do" and "How to Do It Safely"

For a top-tier tanker operator like ALBERT COMPANIA NAVIERA S.A., maintenance and safety are inseparable. Their challenge was not a lack of procedure, but a lack of digital connection between their maintenance planning and their safety management.

"We had a very good PMS, and we had a very thorough paper-based Permit to Work system," says Mr. Costas Metaxas, Technical Superintendent. "The problem was the link between them was the Chief Engineer's manual check. He would see a critical job in the PMS, and then have to remember to initiate the correct Risk Assessment and Hot Work Permit. It was a system that relied entirely on human diligence, and while our crew is excellent, we knew this was a potential point of failure."

This disconnect created several risks:

• Compliance Gaps: The potential for a high-risk job to be started without the formally approved permit, a major finding in any vetting inspection.
• Inefficient Workflows: The crew had to consult multiple systems and binders to prepare for a single job, increasing administrative time.
• Fragmented History: The maintenance history of a pump was in one system, while a critical defect report for that same pump was in an email. There was no single, holistic view of the equipment's lifecycle.
• Lack of Visibility: It was difficult to track which scheduled forms (like a weekly safety checklist) were completed on time across the entire fleet without a manual follow-up process.

The Solution: Hard-Wiring Safety Directly into Maintenance

ALBERT COMPANIA NAVIERA S.A. chose PRIME Marine specifically for its ability to deeply integrate the PMS and QHSE modules. The goal was to create a single, "closed-loop" workflow where it was impossible to do a job without first considering the risks.

The new, integrated workflow is a model of safe efficiency:

• 1. Job Planning (PMS):When a Superintendent plans a "Main Engine Turbocharger Overhaul," they link the master Risk Assessment for that task directly to the work order.
• 2. Permit Triggered (QHSE): Because this is a high-risk job, the system automatically requires that a Permit to Work be initiated and approved before the job can be started.
• 3. Work Execution (PMS): : The crew can only begin the work order after the permit is digitally signed off by the Master.
• 4. Defect Reporting (QHSE):During the overhaul, the crew discovers a cracked turbine blade. They use the integrated Defect Reporting module to log the issue, complete with photos.
• 5. New Work Order (PMS): The Superintendent reviews the defect and, with one click, converts it into a new, unplanned work order to address the cracked blade, closing the loop.

The Results: : A New Standard of Operational Integrity

By connecting their two most critical operational departments, ALBERT COMPANIA NAVIERA S.A. achieved a new level of control and confidence.

1. Guaranteed Safety Compliance

The system ensures 100% compliance in linking high-risk jobs to their required permits. It is now procedurally impossible for a critical task to be started without the proper safety verifications being digitally completed and approved.

2. A More Efficient, Empowered Team

With safety information presented as part of the maintenance workflow, the crew saves significant time. Superintendents saw a 35% reduction in the time they spent manually verifying that safety procedures were being followed for planned maintenance.

3. A Holistic Asset History

For the first time, the company has a single, unified history for every major component. They can see every planned maintenance job, every defect, every risk assessment, and every permit associated with a piece of equipment in one chronological timeline, providing unparalleled insight for future planning and analysis.