Jadroplov d.d.,
a historic and respected Croatian shipowner with a diverse fleet of bulk carriers and tankers.
They had years of valuable incident and near-miss data, but it was stored in a "data graveyard" of separate files and spreadsheets. This made it impossible to perform effective trend analysis to identify recurring, fleet-wide risks. Their safety campaigns were based on general industry topics, not their own specific data.
Jadroplov implemented PRIME Marine's Incident Management module, with a strategic focus on leveraging its powerful Analytics & Reporting Dashboard.
Identified a hidden, fleet-wide trend
of minor hand injuries, which was previously invisible.
Launched a data-driven, targeted safety campaign
that led to a 70% reduction
in hand-related incidents.Transformed their safety department's role
from reactive reporting to proactive risk analysis.
Provided their board with objective data
to justify investments in new, higher-quality PPE.
Jadroplov has a long-standing commitment to safety, meticulously reporting and investigating every Incident as required by the ISM Code. The problem was what happened after the investigation was closed.
"We had years of valuable reports, but they were essentially dead data," says Captain Ivan Kovačić, the QHSE Manager at Jadroplov. "They were stored as individual PDF files in a folder system. If I wanted to know how many 'slip and fall' near misses we had in the last two years, it would require a massive manual effort of opening and reading hundreds of files. We knew there were valuable lessons in our data, but we had no way to unlock them. Our safety campaigns were generic because they weren't fueled by our own specific intelligence."
This lack of analytical capability meant:
“We were compliant, but we were not learning. We were collecting dots, but we had no way to connect them to see the bigger picture. A safety manager's job is to prevent the next incident, and for that, you need to understand the patterns of the past.”
- Captain Ivan Kovačić,
QHSE Manager,
Jadroplov d.d.
Jadroplov implemented PRIME Marine's Incident Management module to be more than just a reporting system; they wanted it to be their central safety intelligence platform.
After migrating their historical data into the system, Capt. Kovačić and his team began using the Analytics Dashboard. They could now filter and analyze their entire incident history in seconds. They made a critical discovery:
"We filtered for all minor first-aid cases over the past 24 months," Capt. Kovačić explains. "The dashboard immediately showed us a clear, undeniable trend: nearly 40% of all minor injuries were cuts and contusions to the hands, and the vast majority occurred during routine maintenance on deck. This was a fleet-wide, low-level problem that was completely invisible to us when we were only looking at individual reports. It was a stunning moment of clarity."
This single piece of data-driven insight allowed Jadroplov to launch a highly effective, targeted safety campaign.
1. A Data-Driven, Targeted Safety Campaign
Armed with this specific data, they launched the "Hands-On Safety" campaign. This was not a generic campaign; it was focused on the exact tasks and situations that their own data had highlighted. They created new toolbox talk templates and a safety bulletin focused specifically on hand safety during deck maintenance.
2. Justified Investment in Better PPE
Capt. Kovačić was able to present this clear data to senior management. "I didn't have to say, 'I think we have a problem.' I could say, 'The data shows we have a problem.' This allowed us to easily justify the investment in higher-quality, impact-resistant gloves for all our deck crews.
3. Measurable and Verifiable Improvement
Over the next 12 months, they continued to track the data in PRIME Marine. The results were clear: they saw a 70% reduction in hand-related first-aid incidents across the fleet. The system didn't just identify the problem; it allowed them to prove their solution was working.
“PRIME Marine transformed our incident data from a dusty archive into a live, strategic tool. We are no longer guessing where our risks are; the system shows us. It has allowed us to become a truly learning organization, using our own experience to build a safer future.”
- Captain Ivan Kovačić,
QHSE Manager,
Jadroplov d.d.