Building a Proactive Safety Culture:

How IINO LINES Unified Its QHSE Management .

The Customer:

IINO KAIUN KAISHA, LTD. (IINO LINES),

a globally respected Japanese shipping leader with a highly specialized fleet of advanced gas (LPG/LNG) carriers and chemical tankers.

The Challenge:

Managing the immense compliance and safety demands of the gas and chemical trades with a series of disconnected processes. While effective, the lack of a single, integrated system made it difficult to demonstrate a seamless, closed-loop system of continual improvement to major charterers and during vetting inspections.

The Solution:

IINO LINES adopted the complete PRIME Marine QHSE platform, integrating modules for Audits, Incidents, Risk Assessment, Document Management, and Forms & Checklists.

KEY RESULTS:

30% Reduction

in time spent preparing for SIRE vetting inspections

100% Digital Traceability

from an audit finding to a closed-out corrective action

50% Faster

distribution and fleet-wide acknowledgement of updated safety procedures

Created a unified, real-time view of the fleet's risk and compliance profile

The Challenge: Demonstrating a World-Class, Proactive Safety Culture

For a leader in the transportation of high-stakes energy products like IINO LINES, safety and compliance are not just priorities; they are the foundation of the business. Their existing Safety Management System (SMS) was robust, but the supporting digital tools were siloed. Audit findings were in one system, incident reports in another, and the SMS documents themselves were in a separate document control system.

"Our commitment to safety has always been absolute," says Mr. Toshiro Mori, General Manager of IINO's Safety Management Department. "However, proving the effectiveness of our system to our oil major partners required a huge effort from our team. We had to manually connect the dots—to show how a finding from a vessel audit led to a change in a specific procedure, and how that change was then communicated to the entire fleet. We needed a platform where this 'closed loop' was not only possible but visible and automatic."

The key challenge was to move from a state of proven compliance to a state of demonstrable, proactive, and continual improvement.

“In our business, you must be able to prove that you learn from every audit, every inspection, and every incident. We needed a system that could provide an unbroken chain of evidence for this learning process, instantly.”

Mr. Toshiro Mori

General Manager,

Safety Management Dept.,

IINO LINES

The Solution: A Single, Integrated Platform for Safety and Compliance

IINO LINES chose PRIME Marine's integrated QHSE suite to serve as the digital backbone for their Safety Management System. The goal was to create a seamless flow of information between all aspects of their safety management.

The new workflow became a model of integrated efficiency:

A potential hazard identified during a vessel inspection is logged in the Audit module.
This automatically triggers a review of the associated Risk Assessment to see if the risk level needs to be elevated.
If a procedural change is required, the Document Management module is used to revise the relevant section of the SMS. The system maintains perfect version control
Once the new procedure is approved, a Circular is issued to the entire fleet, and all Masters must digitally acknowledge that they have received and understood the update.
A new digital checklist in the Forms & Checklists module is created to ensure the new procedure is being followed onboard.

“The PRIME Marine platform connected our processes in a way we couldn't before," Mr. Mori states. "We now have a single source of truth. When a vetting inspector asks how we handled a specific finding, we can show them the entire journey on one screen—from the initial report to the updated procedure and the fleet's acknowledgement.”

The Results: A New Standard of Proactive Safety Management

By unifying their QHSE processes, IINO LINES achieved significant gains in efficiency, transparency, and operational confidence.

1. "Always-On" Vetting Readiness

With all audit, incident, and compliance data instantly accessible and interconnected, the time required for the shore team to prepare for a SIRE vetting inspection was reduced by 30%. They could confidently present a complete, auditable history of the vessel's safety management at a moment's notice.

2. A True "Closed-Loop" System

The platform provided 100% digital traceability for all safety-related actions. Management could finally see, in real-time, the status of every corrective action and SMS update, ensuring that lessons learned were truly implemented across the fleet.

3. Enhanced Risk Visibility and Control

By centralizing all risk assessments into a single, digital matrix, IINO LINES gained a powerful, proactive view of their operational risks. They could identify fleet-wide trends and focus their resources on the areas of highest potential risk, truly embodying a proactive safety culture.

“PRIME Marine did not just sell us software; they provided a platform for our philosophy of 'Anzen Anshin'—safety and peace of mind. We can now demonstrate our commitment to continual improvement with a level of clarity and efficiency that was not possible before.”

Mr. Toshiro Mori,