In today's competitive maritime industry, attracting and retaining skilled, loyal seafarers is a greater challenge than ever.
The modern seafarer expects transparency, respect, and modern digital tools.
Our Seafarer & Crew Portal is a secure, mobile friendly platform that empowers your crew with self-service access to their most important personal information, fostering a culture of trust and transparency that is key to building a world class crew.
When a seafarer has to email the office for a copy of their own payslip or to find out their next assignment, it creates frustration for them and administrative work for you. Our Crew Portal transforms this relationship.
The number one source of stress for many seafarers is uncertainty about their pay and their future schedule. By providing them with instant, 24/7 access to their payslips, allotment details, and planned rotations, you eliminate this anxiety and build immense trust.
Your crewing and payroll departments are busy with high-value tasks. Our portal dramatically reduces the volume of routine emails and calls they receive asking for documents or information, freeing them up to focus on strategic crewing and planning.
Providing your crew with a modern, professional, self-service digital experience is a powerful differentiator. It signals that you are a forward-thinking company that respects their time and values their welfare, making you a more attractive employer for the best talent on the market.
Accessible via any web browser or mobile device, our portal gives your seafarers direct control over their personal and professional information.
Seafarers can securely view and download their current and past payslips at any time. They can also view the details of their home allotments, giving them peace of mind that their families are being taken care of.
Provide a secure digital repository where seafarers can view all their own certificates and documents, such as their STCW certificates, Seaman's Book, and medical records. They can also see which documents are nearing expiry.
Give your crew visibility into their future. The portal displays their next vessel assignment, expected joining date, and contract duration, allowing them to better plan their time on leave.
Ensure important communications reach your crew even when they are on leave. The portal can display company circulars and bulletins. Seafarers can also update their own personal details, like their next-of-kin or bank information (pending office approval), ensuring your records are always up to date.
We understand the unique environment of your crew. The Crew Portal is designed with:
Bank-Level Security: To protect sensitive personal and financial data.
Mobile-First Design: Ensuring a seamless experience on the smartphones they use every day.
Low-Bandwidth Optimization: Designed to work efficiently even on a vessel's limited satellite internet connection.
Absolutely. Security is our highest priority. The portal uses robust encryption and secure login protocols to ensure a seafarer can only ever access their own personal information. All data is treated with the same level of security as an online banking platform.
Yes, but in a controlled way. A seafarer can request a change to their contact details or bank information, but this change must be reviewed and approved by your crewing department before it is finalized in the system, ensuring you always maintain data integrity.
It helps by removing the small, daily frustrations that cause a good seafarer to look elsewhere. When a seafarer can get their payslip instantly instead of waiting two days for an email, it sends a powerful message that you value their time. This positive, professional experience is a key factor in their decision to sign their next contract with you, rather than a competitor.